Onboarding Grader
Where are you losing users before they see value?
Dollarizes the CAC you’re wasting on users who never activate. Benchmarks your TTFV against industry data. Identifies your exact drop-off step.
1Your Context
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2In Place Today?
3Speed & Volume
Please fill in all required fields before calculating.
Fill in your numbers above and hit Calculate to see your onboarding score.
What this tool measures
Your onboarding score is a weighted composite of 10 inputs, each benchmarked against your business type.
Time to First Value
The single strongest predictor of 90-day retention. Worth 18% of your score – the heaviest weighting.
CAC Waste
How much you’re burning on signups who never activate. Dollarized: (1 – completion rate) x signups x CAC.
Drop-off Step
Priority cascade pinpoints exactly where users leave: Email signup, First login, Activation, or Week 1.
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3 more free diagnostic tools — all under 4 minutes.
Want to fix your drop-off?
Book a free 20-min audit call. We’ll identify your exact drop-off step and show you the highest-leverage fix.